Get your device ready
Explore the world of iPad. Featuring iPad Pro in two sizes, iPad Air, iPad, and iPad mini. Visit the Apple site to learn, buy, and get support. Apple® iPads® combine the best of both worlds, giving users access to a wide array of apps available in the iTunes® store. They come in different sizes and with advanced features that streamline organization and operation. Staples® carries several models to suit nearly any user, whether for pleasure or business. IPads Come in Several Models. The iPad Mini provides all-day battery life, has a 7.9-inch Retina Display and stunning HD camera, and supports Apple Pencil. Enjoy the most advanced iPad ever with the iPad Pro. Features include an all-screen design, Face ID, an A12X Bionic chip, intuitive gesture control, and a stunning Liquid Retina display. Get access to. Explore the world of iPad. Featuring iPad Pro in two sizes, iPad Air, iPad and iPad mini. Visit the Apple site to learn, buy and get support.
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- Make sure your Mac or PC is updated. If you're using iTunes, make sure you have the latest version. If you can't access a computer and your device still works, you can erase and restore your device without a computer.
- If you want to save the information on your iPhone, iPad, or iPod, make a backup.
- Go to Settings > [your name] > iCloud, tap Find My iPhone, then turn it off. For an unresponsive device or one that won't turn on, learn what to do. If you forgot your passcode, get help.
Restore your device to factory settings
- On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- Connect your device to your computer.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
- Select your device when it appears on your computer. For an unresponsive device or one that won't turn on, learn what to do. Or get help if your device doesn't appear on your computer.
- Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.
- Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
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Get help
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- If you see an error message, learn what to do.
- Learn how to restore your device from a backup.
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If you need more help, contact Apple Support.