Apple Macbook



Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert.

  • Apple MacBook Air MJVM2LL/A 11.6 Inch Laptop (Intel Core i5 Dual-Core 1.6GHz up to 2.7GHz, 4GB RAM, 128GB SSD, Wi-Fi, Bluetooth 4.0, Integrated Intel HD Graphics 6000, Mac OS) (Renewed) 4.3 out of 5.
  • Apple MacBook Air 13-inch. 13.3-inch (diagonal) LED-backlit glossy widescreen display with support for millions of colors. Supported resolutions: 1440 by 900 (native), 1280 by 800, 1152 by 720, and 1024 by 640 pixels at 16:10 aspect ratio and 1024 by 768 and 800 by 600 pixels at 4:3 aspect ratio.

Apple - MacBook Pro - 16' Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 5300M - 512GB SSD (Latest Model) - Silver Model: MVVL2LL/A SKU: 6366575.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.

The United States and Canada

United States
1-800-275-2273

Macbook

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

Accessibility and assistive technology
1-877-204-3930

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Canada (English)
1-800-263-3394

Canada (French)
1-800-263-3394

Latin America and the Caribbean

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351

Germany
0800 6645 451

Greece
021 0300 9960 (local)
00800 4414 5417

Hungary
06 80 983 435

Apple Macbook

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 18532

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 620723

Netherlands
0800 0201581

Norway
240 551331

Poland
00800 44118752

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Switzerland (French)
0800 00 18532

Switzerland (German)
0800 00 18532

Turkey
02162821622
008004488298781
0216 282 1622 (local)

United Kingdom
0800 107 6285

Accessibility and assistive technology
0800 048 0754

Telephone numbers are subject to change.

  1. Local and national telephone rates apply. Back
  2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
  3. Free phone technical support number is not accessible by mobile phone. Back
  4. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back

Africa

Telephone numbers are subject to change.

  1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Apple Macbook Air 2020

Asia Pacific

Australia
(61) 1-300-321-4561

Accessibility and assistive technology
(61) 1-300-365-0831

Brunei
801-43842

China mainland
400-666-88001

Accessibility and assistive technology
400-619-81411

Fiji
(61) 1-300-321-4563

Guam
1-800-865-0853

Hong Kong (Chinese)
(852) 2112-00991

Hong Kong (English)
(852) 2112-00991

India
000800 100900914

Indonesia
0800-1-027753

Japan
Within Japan:
0120-27753-5
Outside Japan:
(81) 3-6365-47051

Macau
(853) 6262-16311

Malaysia
1-800 803 638

Apple macbook pro 16

New Zealand
0800 1 27753

Pakistan
Dial 00800 01001 first,
then dial 800 361 0479

Papua New Guinea
(61) 1-300-321-4563

Philippines4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711

South Korea
080 333 40004

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 9005

Tonga
(61) 1-300-321-4563

Vanuatu
(61) 1-300-321-4563

Vietnam
1800 1127

Telephone numbers are subject to change.

  1. Local and national telephone rates apply. Back
  2. Free phone technical support number is not accessible by mobile phone. Back
  3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
  4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
  5. This phone number is only accessible from dialing within Thailand. Back

Middle East

Bahrain
800815521

Israel
18093443291
0337629152

Kuwait
222822921

dial 01 426 801 first,
then dial 85527891772

Oman
800774711

Qatar
008001003561

800844 97241 (STC)
800850 00321 (Zain and Mobily)

United Arab Emirates
8000 444 04071

Telephone numbers are subject to change.

  1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
  2. Local and national telephone rates apply. Back

How to get updates for macOS Mojave or later

If you've upgraded to macOS Mojave or later, follow these steps to keep it up to date:

  1. Choose System Preferences from the Apple menu , then click Software Update to check for updates.
  2. If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install.
  3. When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos, and FaceTime.

To find updates for iMovie, Garageband, Pages, Numbers, Keynote, and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.

To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select ”Automatically keep my Mac up to date.” Your Mac will notify you when updates require it to restart, so you can always choose to install those later.

How to get updates for earlier macOS versions

If you're using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan, or earlier,* follow these steps to keep it up to date:

  1. Open the App Store app on your Mac.
  2. Click Updates in the App Store toolbar.
  3. Use the Update buttons to download and install any updates listed.
  4. When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos, and FaceTime. Later versions may be available by upgrading your macOS.

About Apple Macbook

To automatically download updates in the future, choose Apple menu  > System Preferences, click App Store, then select ”Download newly available updates in the background.” Your Mac will notify you when updates are ready to install.


* If you're using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu  > Software Update.

How to get updates for iOS

Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS.

Learn more

  • Learn how to upgrade to the latest version of macOS.
  • Find out which macOS your Mac is using.
  • You can redownload apps that you previously downloaded from the App Store.
  • Your Mac doesn't automatically download large updates when it's using a Personal Hotspot.