Before you call, have your serial number ready. Or start your support request online and we'll connect you to an expert.
- Apple MacBook Air MJVM2LL/A 11.6 Inch Laptop (Intel Core i5 Dual-Core 1.6GHz up to 2.7GHz, 4GB RAM, 128GB SSD, Wi-Fi, Bluetooth 4.0, Integrated Intel HD Graphics 6000, Mac OS) (Renewed) 4.3 out of 5.
- Apple MacBook Air 13-inch. 13.3-inch (diagonal) LED-backlit glossy widescreen display with support for millions of colors. Supported resolutions: 1440 by 900 (native), 1280 by 800, 1152 by 720, and 1024 by 640 pixels at 16:10 aspect ratio and 1024 by 768 and 800 by 600 pixels at 4:3 aspect ratio.
Apple - MacBook Pro - 16' Display with Touch Bar - Intel Core i7 - 16GB Memory - AMD Radeon Pro 5300M - 512GB SSD (Latest Model) - Silver Model: MVVL2LL/A SKU: 6366575.
Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.
The United States and Canada
United States
1-800-275-2273
Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009
Enterprise
1-866-752-7753
Accessibility and assistive technology
1-877-204-3930
App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support
Apple Cash and person to person payments
1-877-233-8552
Canada (English)
1-800-263-3394
Canada (French)
1-800-263-3394
Latin America and the Caribbean
Europe
Austria
0800 220325
Belgium (French)
0800 80 404
Belgium (Flemish)
0800 80 407
Bulgaria
00800 6002 7753
Croatia
0800 222 427
Cyprus
800 92433
Czech Republic
800 700527
Denmark
80249625
Estonia
8000 044333
Finland
0800 96372
France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Germany
0800 6645 451
Greece
021 0300 9960 (local)
00800 4414 5417
Hungary
06 80 983 435
Ireland
1800 804 062
Italy
800915904
Latvia
800 03251
Liechtenstein
0800 00 18532
Lithuania
(8-800) 30772
Luxembourg
800 24550
Malta
800 620723
Netherlands
0800 0201581
Norway
240 551331
Poland
00800 44118752
Portugal
800207983
Romania
0800 400138
Russia
8 800 555 6734
Slovakia
0800 178661
Slovenia
0800 80321
Spain
900812703
Sweden
020 100 529
Switzerland (French)
0800 00 18532
Switzerland (German)
0800 00 18532
Turkey
02162821622
008004488298781
0216 282 1622 (local)
United Kingdom
0800 107 6285
Accessibility and assistive technology
0800 048 0754
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Free phone technical support number is not accessible by mobile phone. Back
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Africa
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
Apple Macbook Air 2020
Asia Pacific
Australia
(61) 1-300-321-4561
Accessibility and assistive technology
(61) 1-300-365-0831
Brunei
801-43842
China mainland
400-666-88001
Accessibility and assistive technology
400-619-81411
Fiji
(61) 1-300-321-4563
Guam
1-800-865-0853
Hong Kong (Chinese)
(852) 2112-00991
Hong Kong (English)
(852) 2112-00991
India
000800 100900914
Indonesia
0800-1-027753
Japan
Within Japan:
0120-27753-5
Outside Japan:
(81) 3-6365-47051
Macau
(853) 6262-16311
Malaysia
1-800 803 638
New Zealand
0800 1 27753
Pakistan
Dial 00800 01001 first,
then dial 800 361 0479
Papua New Guinea
(61) 1-300-321-4563
Philippines4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
South Korea
080 333 40004
Taiwan
0800-095-988
Thailand
Within Thailand:
1800 019 9005
Tonga
(61) 1-300-321-4563
Vanuatu
(61) 1-300-321-4563
Vietnam
1800 1127
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Free phone technical support number is not accessible by mobile phone. Back
- Customers calling will be charged at relevant IDD carrier IDD rate. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- This phone number is only accessible from dialing within Thailand. Back
Middle East
Bahrain
800815521
Israel
18093443291
0337629152
Kuwait
222822921
dial 01 426 801 first,
then dial 85527891772
Oman
800774711
Qatar
008001003561
800844 97241 (STC)
800850 00321 (Zain and Mobily)
United Arab Emirates
8000 444 04071
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Local and national telephone rates apply. Back
How to get updates for macOS Mojave or later
If you've upgraded to macOS Mojave or later, follow these steps to keep it up to date:
- Choose System Preferences from the Apple menu , then click Software Update to check for updates.
- If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install.
- When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos, and FaceTime.
To find updates for iMovie, Garageband, Pages, Numbers, Keynote, and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.
To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select ”Automatically keep my Mac up to date.” Your Mac will notify you when updates require it to restart, so you can always choose to install those later.
How to get updates for earlier macOS versions
If you're using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan, or earlier,* follow these steps to keep it up to date:
- Open the App Store app on your Mac.
- Click Updates in the App Store toolbar.
- Use the Update buttons to download and install any updates listed.
- When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos, and FaceTime. Later versions may be available by upgrading your macOS.
About Apple Macbook
To automatically download updates in the future, choose Apple menu > System Preferences, click App Store, then select ”Download newly available updates in the background.” Your Mac will notify you when updates are ready to install.
* If you're using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu > Software Update.
How to get updates for iOS
Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS.
Learn more
- Learn how to upgrade to the latest version of macOS.
- Find out which macOS your Mac is using.
- You can redownload apps that you previously downloaded from the App Store.
- Your Mac doesn't automatically download large updates when it's using a Personal Hotspot.